How much is shipping?
Shipping is completely free of charge for orders above Rs. 700!
Where do you ship?
Currently, we only ship within India. We hope to add more countries soon!
When can I expect my order?
Your order should arrive within 4-5 business days.
What forms of payment do you accept?
a. Online Payment via Debit or Credit: We accept Visa, Mastercard, Maestro cards, American Express, and Net banking.
b. Cash on Delivery (COD): You can make the payment once the product reaches you, however, this service is only available in India.
What is your return policy?
We do not accept returns or exchanges. If you have a problem with an order, please contact us.
How can we reach you?
Reach us on our contact form, any of our social media platforms, any day, any time!
How is Haezal handling coronavirus concerns?
Haezal is taking special care to package and manufacture all products following the utmost hygienic standards. All of our products are manufactured in a clean facility that is maintained stringently. All deliveries may be contactless upon request.
Do you offer ground or instant coffee?
We offer ground coffee only. If you have a brewing machine, you are all set to enjoy delicious coffee!
Do you recommend coffee with milk?
This depends on your personal taste buds. Adding milk can make coffee a little easier on the stomach, however, it will add a different flavor to the coffee depending on the kind of milk you use. There is a multitude of options available, from almond to oat, to dairy milk. Find the one that adds the right amount of richness and complexity to your drink, and make it your own! We recommend milk so long as it is the right kind for your personal tastes.
How much is one serving size?
Brew 10 grams of coffee with 200 ml of water for the perfect serving of coffee.